Global Services
GLOBAL SERVICES CAPABILITIES
Each client is appointed a dedicated Global Service Delivery Manager who takes ownership of the delivery of all aspects of service. Damovo's project management, due diligence services and international service delivery management provide an optimum end-to-end services model.
The Damovo Global Customer Service Centre delivers 24/7, multi-lingual, tailored professional support to the client - regardless of time or location. It contains a network of highly skilled engineers across all technologies that are committed to delivering service excellence.
A comprehensive range of Global Managed Services adds additional value by proactively delivering business outcomes through the performance management of the existing communications environment - identifying under-utilised assets, streamlining resources and examining the consolidation of all disparate voice and data suppliers to reduce administration costs.
This is achieved with a single global contract providing the following:
- Unified points of contact across all commercial disciplines
- Centralised purchasing
- Single SLA agreement
- Flexible cost structures
- Global implementation methodology and support
- Global reporting and visibility of entire network
The service model is constantly adapted to meet the changing needs of the client - which ensures that maximum value is gained from the existing investment.
To find out more about Damovo Global Services please contact enquiryDGS@damovo.com
