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Events

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CCW 2018: Boost your Customer Journeys!

Learn more about process-optimised customer journeys when the Call Centre World – Europe’s largest customer dialogue event – will open its doors at the Estrel Convention Center in Berlin from 27 February to 1 March 2018.

Come along to the Damovo stand (3G8/H7) to see live demonstrations showcasing on how you can improve your customer service experience across multiple touchpoints.

Topics will include:

  • May the Chatbot be with you: Discover how you can improve your customer journeys through the targeted use of chatbots
  • Convincing Customer Collaboration at warp speed: See how you can create an exceptional service experience through video consultation in the Contact Centre, ensuring a seamless consultation or sales conversation – from initial contact through to signature.
  • Low-Code Platform – it doesn't have to be rocket science: Learn how to integrate and consolidate existing systems individually with the help of a low-code platform, using a knowledge database as an example.

Get your free voucher to visit the leading international trade fair for customer communication and call centre topics today!

Get your invitation voucher here