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ISG Provider Lens 2019: Damovo declared “Leader” in the Unified Communication and Collaboration Services category and “Rising Star” in the Managed Digital Workplace Services Midmarket

Damovo has been recognized by ISG (Information Services Group) as a “Leader” in UCC Services and thus can be regarded as an opinion leader, providing strategic impulses to the market, with a very strong market and competitive position due to its innovative and rich UCC portfolio. As a leading provider of Managed LAN and UCC Services, Damovo has also been awarded the “Rising Star” award in the Managed Digital Workplace Services category for its extreme progress within the last 12 months.

The respected international consulting and market research organization ISG evaluated the competitiveness and portfolio attractiveness of 100 providers in a two-step process undertaken from April to May 2018. Damovo convinced as “Leader” with its UCC solutions that go far beyond the standard portfolio and can be adapted to the individual needs of the customers from a broad spectrum of industries. In addition, Damovo is the only system integrator in Europe with the highest degree of accreditations with all four of the leading UCC suppliers Avaya, Cisco, Microsoft and Mitel.

Lena-Alice Nörthemann, Head of Group Unified Comms Propositions: “Increasing the company’s agility is the key to long-term competitiveness in the digital age. The use of UCC solution primarily supports the effectiveness of collaboration. However, a Digital Workplace of the Future can only be successful if a change in corporate culture takes place at the same time. To this end, we provide advice and support to our customers during the entire change process and develop customer-specific concepts and ideas so that their UCC project is ultimately successfully and sustainable integrated the organization.”

Damovo’s holistic Service approach, which ranges from the network and platforms to UCC application, was also recognized by ISG as a “Rising Star” in the Managed Digital Workplace Services category. Dr. Henning Dransfeld, Lead Analyst from ISG: “Damovo offers great contractual flexibility and strong integration with communication and collaboration on its digital workplace services.”

The integration of innovative technologies such as AI and automation into the service portfolio is at the forefront of Damovo’s roadmap – ensuring that the company continues to be an innovator in the provision of digital transformation.