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Unified Communications

Best-in-class UCC

Best in Class UCC to suit your business model

At Damovo, we’re provider agnostic, so our experienced consultants, engineers and in-house developers can identify the most appropriate on-premise or cloud solution from Avaya, Cisco, Microsoft, Mitel & more. This Legacy on-premise solution can run stand-alone, jointly with its cloud applications (such as Avaya Spaces, Cisco Webex Suite, Mitel MiTeam Meetings etc.) or in combination with MS Teams. With 50 years’ expertise in on-premise PBX, and expertise in implementing hybrid or cloud-based UCC applications – you get the best of both worlds.

Your Benefits

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We Align UCC to Your Business

We pride ourselves on providing solutions not products to our customers. We understand the real strengths of all the leading UCC providers and can help you choose the best matches for your business and financial goals, now and for the future.

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Consistent Support

Deploying a new UCC technology is the beginning not the end of a transformation. We can support your user adoption, design optimisation, system upgrades and much more. We stay on top of the latest UCC advancements so you can concentrate on what you do best.

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Flexibility

System Integration is our business. We understand that business needs evolve over time and that companies need to be agile. Whether it’s scaling up for growth, consolidating technology or integrating with third party solutions like contact centres, we are perfectly positioned to advise and support you.

We hold the highest accreditations with the leading UCC Providers

Each of our partners have a rich portfolio of Voice, Chat, Collaboration instant messaging, video conferencing, file sharing etc. Each has particular areas of expertise within its UCC portfolio, be it products, verticals, customer segments or more.
Our experts can leverage our years’ of experience and skill in matching the right, best in class provider with the specific business needs of our customers. We assess your existing environment, your IT and business goals, and your budget – to design and deploy the best solution for you.
Cisco
Gold Certified Partner with multiple specialisations
Cisco has long been a industry leader in UCC and showing this again in UCaaS with its evolving Webex suite – adding an AI Assistant and a cloud contact centre to the portfolio. If your organisation needs a one-stop solution for voice, video conferencing, messaging, and collaboration, Cisco is a strong choice.
Mitel
Platinum Partner

Mitel is the largest pure UCC provider globally after its recent merger with Unify opening up greater flexibility and choice for its 80m users. Mitel focused its innovation with industry-specific solutions (e.g., healthcare, hospitality), which can be advantageous if your organisation operates in a specialised sector.

Avaya
Diamond Partner

Avaya excels in contact centre technologies making it a perfect choice for companies with heavy customer interaction needs. Avaya has put a strong recent focus on hybrid deployments allowing you to transition gradually to cloud-based solutions.

Microsoft
Solution Partner for Modern Work with 3x Advanced Specialisations

Microsoft completely disrupted the UCC/UCaaS market to become the hybrid collaboration platform of choice with 380m monthly active users. Teams Phone system with Direct Routing opens intelligent voice and contact centre integrations with legacy UCC providers. Teams certified devices and third party apps, further enhance UCC functionality within Teams.

AudioCodes
Platinum Partner

AudioCodes session border controllers act as gatekeepers between legacy PBX systems and modern collaboration tools, to manage traffic and ensuring secure connections. At Damovo we use our expertise to enhance the SBC’s capability to offer intelligent call routing options, monitor call quality and provide insights on utilisation and performance.

Our Offering

UCC On-Premises

Maintaining complete control over your communication infrastructure? UCC on-premise solutions offer a robust and secure platform designed to seamlessly integrate with your existing systems.

Who trusts us
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Additional Offering

UCC Cloud Solutions

Looking to embrace the Cloud Revolution? The move to Cloud-based UCC can be a game-changer, enabling seamless communication across devices and locations, empowering remote teams and improving productivity.

User Adoption

Empowering users, driving success: Our user adoption management programme is the key to unlock the full potential of your IT project.

How we support you

At Damovo, we deliver more than just technology. Our approach ensures your UC solution seamlessly integrates with your existing infrastructure, empowers your workforce, and delivers lasting value.

UCC Phases
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1  Phase
Understand & Consult
We partner with you to understand your communication challenges and goals. This ensures a UCC solution tailored to your business.
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2  Phase
Design
Our experts create a customised UCC blueprint, selecting the optimal tools and features for seamless integration with your existing systems.
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3  Phase
Deploy
We expertly manage the UCC rollout, from hardware installation to data migration and user setup.
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4  Phase
Operate
We prioritise your success with ongoing support, proactive management, and user training.
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5  Phase
Improve
Through user feedback and usage analysis, we identify opportunities to further optimise your UCC solution, maximising its long-term value.

Driving innovation - for your future

In today’s world, digital transformation is the key to success. Actively shape your future with a partner for intelligent solutions. Optimise business processes and create strong customer loyalty with innovative products. Committed employees are the key to top performance. Discover the possibilities with us and promote an inspiring corporate culture through intelligent networking and innovative communication. 

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Improve Connectivity
Unified Communications

Your teams are working from home, on site and on the go. In this new world of work, we make sure secure, effective collaboration and communication is part of your business as usual.

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We Communicare
Contact Centre

Improve customer loyalty and satisfaction, and enable a unified experience across your contact channels with the latest contact centre technologies. Whether on-premise, in the cloud or hybrid, we will help you to be more efficient, increase sales, reduce costs, inspire your workforce and also maintain compliance.

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Connect Smarter, Grow Faster
Enterprise Networks

Make your network infrastructure the backbone of your business and a platform for growth. Partner with Damovo to unlock all aspects of digital business potential, achieving increased scalability and flexibility, which in turn leads to enhanced collaboration and improved customer experience.

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Beyond being compliant
Cybersecurity Solutions

Cybersecurity is far more than being compliant – it must be part of your business strategy. With a comprehensive approach, we identify vulnerabilities and risks across technology, processes, and your workforce. This allows us to offer you recommendations for preventing or mitigating the specific risks you face, maximising your security posture.

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Who we are

2,600+

Customers

50+ Years

Experience

600+

Employees worldwide

150+ Countries

Supported

Achieving digital success for your business is about more than technology. It’s about challenging assumptions, developing skills, changing attitudes and constantly building for the future. It’s about people. It’s about strategy. For more than 50 years, our role has been to bring technology, people and strategy together to drive businesses forward.

Let's chat! We're here to help.

Do you have questions, ideas or would you like to talk about the requirements for a new project? We will listen to you and find solutions. Contact us today and let’s get started.

Contact us