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Unified Communications

MS Teams

Modern workplace with Microsoft Teams - Meet, Call, Collaborate, Chat

Flexible work is here to stay. Microsoft Teams is the ultimate UCC application for your organisation—a workspace for real-time collaboration and communication, chat, video, meetings, file sharing –  all in one place! Enriching with MS Teams Phone System allow seamless integration of traditional telephony features while allowing you to choose the connectivity option that’s right for your business. With 380m monthly active users and 43% of the market, MS Teams is the most popular UCC solution globally.

Your Benefits

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A truly Unified Experience

One look and feel across chat, files, calls and meetings. Seamlessly integrates with M365 Apps (OneDrive, Outlook, SharePoint etc.) with that familiar Microsoft view. Eliminates the need for multiple subscriptions for voice, video, and instant messaging services – a unified solution streamlines your expenses.

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Collaborate from Anywhere

MS Teams fosters seamless collaboration through features like screen sharing, real-time document editing, and integrated whiteboarding, allowing teams to work together effectively regardless of location. Teams Mobile Apps enable us to work on the go with the same consistent user experience.

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Fully-Fledged Phone System

Make and receive external calls using MS calling Plans or connect Teams to your existing phone system and provider via Direct Routing. Enjoy traditional rich telephony features like auto attendants, call queues, voicemail, intelligent routing, softphones etc.

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Third-Party Integration

Access a rich ecosystem of third-party apps and bots created by the worlds’ leading UCC vendors and partner software developers. These apps enhance collaboration, productivity, and functionality within Teams.

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AI Powered Features

Microsoft is the market leader in UCC and Generative AI. Examples include: AI-powered noise suppression and real-time camera optimisation for superior audio and video experiences; Background blur; Real-time captioning and translation; Intelligent Call Recap. With its Copilot suite, Microsoft is adding Gen AI features at at a staggering pace.

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Enhanced Security & Compliance

Benefit from robust security and compliance features that safeguard your communication data. This includes authentication, encryption and access controls, ensuring the confidentiality and integrity of sensitive information. Teams can leverage the full suite of M365 zero trust and compliance standards.

How Damovo and MS Teams enable the pillars of the Modern Workplace

As a MS Solution partner for Modern Work with 3 x Advanced Specialisations, Adoption and Change Management, Calling for MS Teams, and Meetings & Meeting Rooms – we are perfectly suited to support our customers across all the different solution areas of Microsoft UCC.

Modern Flexible Telephony
Teams Phone System

Integrating traditional UCC with Teams Phone system is where Damovo really differentiates vs. the market. We can offer various routes to MS UCC, via Direct Routing for hybrid deployments or in your own cloud to Damovo-hosted Voice as a Service, fully managed in our cloud. We offer end to end licensing, HW, design, deployment and support for each.

Contact Centre Integration
Unified look and feel for your agents and back office

We work with the leading MS Teams certified CC applications like Genesys, Cisco, AudioCodes and Anywhere365. We will work with you to determine the right solution for your business and show you the differences in terms of function, Teams integration depth and price/license model.

MTR
Managed Meeting Rooms

We work with the best Teams-Certified MTR vendors like Cisco, AudioCodes, Poly and Yealink to provide inclusive and interactive meetings. MTR systems transform rooms into true collaboration spaces providing HD video and audio, whiteboarding and consistent UX for all participants. We offer HW, installation and proactive monitoring to our clients.

Integration with M365
Access the power of Microsoft Applications

MS Teams is one pillar in the M365 productivity suite but integrates with many other applications like Office, Outlook, SharePoint, Exchange Online etc. We can help you optimise the integration possibilities already included in your licenses, as well as enhance with identity management, data protection features and more.

Securing your new Environment
Advisory, Detection, Response

With our team of expert security consultants and engineers we are uniquely capable to ensure that your enterprise network, on-premise systems, contact centres and MS Cloud environments are fully secure. We can offer cybersecurity consulting, offensive and defensive cybersecurity, as well as our new MS SOC services.

Our Offering

UCC Cloud Solutions

Looking to embrace the Cloud Revolution? The move to Cloud-based UCC can be a game-changer, enabling seamless communication across devices and locations, empowering remote teams and improving productivity.
Who trusts us
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Additional Offering

UCC On-Premises

Maintaining complete control over your communication infrastructure? UCC on-premise solutions offer a robust and secure platform designed to seamlessly integrate with your existing systems.

User Adoption

Empowering users, driving success: Our user adoption management programme is the key to unlock the full potential of your IT project.

How we support you

At Damovo, we deliver more than just technology. Our approach ensures your UC solution seamlessly integrates with your existing infrastructure, empowers your workforce, and delivers lasting value.

UCC Phases
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1  Phase
Understand & Consult
We partner with you to understand your communication challenges and goals. This ensures a UCC solution tailored to your business.
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2  Phase
Design
Our experts create a customised UCC blueprint, selecting the optimal tools and features for seamless integration with your existing systems.
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3  Phase
Deploy
We expertly manage the UCC rollout, from hardware installation to data migration and user setup.
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4  Phase
Operate
We prioritise your success with ongoing support, proactive management, and user training.
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5  Phase
Improve
Through user feedback and usage analysis, we identify opportunities to further optimise your UCC solution, maximising its long-term value.

Driving innovation - for your future

In today’s world, digital transformation is the key to success. Actively shape your future with a partner for intelligent solutions. Optimise business processes and create strong customer loyalty with innovative products. Committed employees are the key to top performance. Discover the possibilities with us and promote an inspiring corporate culture through intelligent networking and innovative communication. 

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Improve Connectivity
Unified Communications

Your teams are working from home, on site and on the go. In this new world of work, we make sure secure, effective collaboration and communication is part of your business as usual.

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We Communicare
Contact Centre

Improve customer loyalty and satisfaction, and enable a unified experience across your contact channels with the latest contact centre technologies. Whether on-premise, in the cloud or hybrid, we will help you to be more efficient, increase sales, reduce costs, inspire your workforce and also maintain compliance.

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Connect Smarter, Grow Faster
Enterprise Networks

Make your network infrastructure the backbone of your business and a platform for growth. Partner with Damovo to unlock all aspects of digital business potential, achieving increased scalability and flexibility, which in turn leads to enhanced collaboration and improved customer experience.

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Beyond being compliant
Cybersecurity Solutions

Cybersecurity is far more than being compliant – it must be part of your business strategy. With a comprehensive approach, we identify vulnerabilities and risks across technology, processes, and your workforce. This allows us to offer you recommendations for preventing or mitigating the specific risks you face, maximising your security posture.

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Who we are

2,600+

Customers

50+ Years

Experience

600+

Employees worldwide

150+ Countries

Supported

Achieving digital success for your business is about more than technology. It’s about challenging assumptions, developing skills, changing attitudes and constantly building for the future. It’s about people. It’s about strategy. For more than 50 years, our role has been to bring technology, people and strategy together to drive businesses forward.

Let's chat! We're here to help.

Do you have questions, ideas or would you like to talk about the requirements for a new project? We will listen to you and find solutions. Contact us today and let’s get started.

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