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Unified Communications

Phase 3: Sustain & Optimise

A Roadmap to Success in 3 Phases

Your organisation and your people are unique – which means the user adoption programme we create will be too. We draw on multiple, proven and effective approaches to get your teams collaborating confidently, whether they’re working from home, the office – or a hybrid of both.
Our programme equips your team for success in three distinct phases: Prepare & Onboard, Launch & Support and Sustain & Optimise.

Your Benefits

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Maximised User Productivity

Continued user comfort and ongoing support enable users to leverage the full potential of the system.

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Improved User Satisfaction

Data-driven refinement of training materials and support structures keeps users happy and engaged.

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Long-Term ROI

Continuous learning culture fosters user adoption and maximises your return on investment in the new technology.

Long-Term Success and Continuous Improvement

Our commitment to your success extends beyond the initial launch. This phase focuses on ensuring continued user comfort and knowledge with the new system. We utilise various methods to track user progress and identify areas where further support or optimisation might be necessary. Ultimately, our goal is to empower your team and foster a culture of continuous learning, enabling them to leverage the full potential of the new technology and achieve long-term success.

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Phase 3: Sustain & Optimise

Meet the Expert

Hold dedicated sessions four weeks after go-live where our experts answer questions and address any lingering concerns directly within your workplace.

Acceptance Check

Evaluate user adoption success through surveys or other methods and report back on the programme's effectiveness.

Lessons Learned & Success Stories

Identify areas for improvement and celebrate successes by collecting and sharing best practices across your organisation.

Train the Trainer

Build your resilience and have our trainers upskill your Learning & Development colleagues.

Our Offering

User Adoption

Empowering users, driving success: Our user adoption management programme is the key to unlock the full potential of your IT project.

Who trusts us
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Additional Offering

UCC On-Premises

Maintaining complete control over your communication infrastructure? UCC on-premise solutions offer a robust and secure platform designed to seamlessly integrate with your existing systems.

UCC Cloud Solutions

Looking to embrace the Cloud Revolution? The move to Cloud-based UCC can be a game-changer, enabling seamless communication across devices and locations, empowering remote teams and improving productivity.

How we support you

At Damovo, we deliver more than just technology. Our approach ensures your UC solution seamlessly integrates with your existing infrastructure, empowers your workforce, and delivers lasting value.

UCC Phases
Phase Icon 1
1  Phase
Understand & Consult
We partner with you to understand your communication challenges and goals. This ensures a UCC solution tailored to your business.
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2  Phase
Design
Our experts create a customised UCC blueprint, selecting the optimal tools and features for seamless integration with your existing systems.
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3  Phase
Deploy
We expertly manage the UCC rollout, from hardware installation to data migration and user setup.
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4  Phase
Operate
We prioritise your success with ongoing support, proactive management, and user training.
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5  Phase
Improve
Through user feedback and usage analysis, we identify opportunities to further optimise your UCC solution, maximising its long-term value.

Driving innovation - for your future

In today’s world, digital transformation is the key to success. Actively shape your future with a partner for intelligent solutions. Optimise business processes and create strong customer loyalty with innovative products. Committed employees are the key to top performance. Discover the possibilities with us and promote an inspiring corporate culture through intelligent networking and innovative communication. 

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Improve Connectivity
Unified Communications

Your teams are working from home, on site and on the go. In this new world of work, we make sure secure, effective collaboration and communication is part of your business as usual.

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We Communicare
Contact Centre

Improve customer loyalty and satisfaction, and enable a unified experience across your contact channels with the latest contact centre technologies. Whether on-premise, in the cloud or hybrid, we will help you to be more efficient, increase sales, reduce costs, inspire your workforce and also maintain compliance.

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Two business people standing in server room with laptop and discussing
Connect Smarter, Grow Faster
Enterprise Networks

Make your network infrastructure the backbone of your business and a platform for growth. Partner with Damovo to unlock all aspects of digital business potential, achieving increased scalability and flexibility, which in turn leads to enhanced collaboration and improved customer experience.

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serious looking young male software engineer looking at his screen. behind him sits a colleague working on two screens
Beyond being compliant
Cybersecurity Solutions

Cybersecurity is far more than being compliant – it must be part of your business strategy. With a comprehensive approach, we identify vulnerabilities and risks across technology, processes, and your workforce. This allows us to offer you recommendations for preventing or mitigating the specific risks you face, maximising your security posture.

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Who we are

2,600+

Customers

50+ Years

Experience

600+

Employees worldwide

150+ Countries

Supported

Achieving digital success for your business is about more than technology. It’s about challenging assumptions, developing skills, changing attitudes and constantly building for the future. It’s about people. It’s about strategy. For more than 50 years, our role has been to bring technology, people and strategy together to drive businesses forward.

Let's chat! We're here to help.

Do you have questions, ideas or would you like to talk about the requirements for a new project? We will listen to you and find solutions. Contact us today and let’s get started.

Contact us