Select Your Language
Unified Communications

Phase 2: Launch & Support

A Roadmap to Success in 3 Phases

Your organisation and your people are unique – which means the user adoption programme we create will be too. We draw on multiple, proven and effective approaches to get your teams collaborating confidently, whether they’re working from home, the office – or a hybrid of both.
Our programme equips your team for success in three distinct phases: Prepare & Onboard, Launch & Support and Sustain & Optimise.

Your Benefits

icon

Faster User Adoption

Engaging activities accelerate user familiarity and confidence with the new technology.

icon

Reduced Onboarding Friction

Dedicated support minimises frustration and ensures a smooth learning curve for users.

icon

Empowered Users

Resources like discussion forums and learning materials promote independent learning and knowledge sharing.

Seamless Go-Live and Ongoing Guidance

During the launch phase, we prioritise creating a smooth and engaging user experience. Engaging activities like workshops or demos help build familiarity and excitement for the new technology. We provide hands-on guidance throughout the implementation process, ensuring your team feels supported and equipped to navigate the change.

Office friends enjoying their work together. Male office worker stands behind his female colleague and looks over her shoulder at her screen.

Phase 2: Launch & Support

Events

We host awareness-raising events to keep everyone informed and engaged throughout the implementation process.

Roadshows & Virtual Roadshows

Showcase the "new world of work" in action through practical demonstrations in physical and virtual environments using our gamification tool Gather.

Discussion Forums

Provide dedicated platforms for users to ask questions and share experiences, facilitating peer-to-peer learning and early issue identification.

Videos & Gamification

Leverage engaging animated videos and interactive elements to raise awareness, train staff, and make learning more enjoyable.

Floorwalker

We offer intensive, on-site support to guide team members through the initial go-live period, ensuring a smooth transition.

User Experience Portal

We provide access to tailored training resources and process guides to facilitate self-paced learning.

Our Offering

User Adoption

Empowering users, driving success: Our user adoption management programme is the key to unlock the full potential of your IT project.

Who trusts us
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo

Additional Offering

UCC On-Premises

Maintaining complete control over your communication infrastructure? UCC on-premise solutions offer a robust and secure platform designed to seamlessly integrate with your existing systems.

UCC Cloud Solutions

Looking to embrace the Cloud Revolution? The move to Cloud-based UCC can be a game-changer, enabling seamless communication across devices and locations, empowering remote teams and improving productivity.

How we support you

At Damovo, we deliver more than just technology. Our approach ensures your UC solution seamlessly integrates with your existing infrastructure, empowers your workforce, and delivers lasting value.

UCC Phases
Phase Icon 1
1  Phase
Understand & Consult
We partner with you to understand your communication challenges and goals. This ensures a UCC solution tailored to your business.
Phase Icon 2
2  Phase
Design
Our experts create a customised UCC blueprint, selecting the optimal tools and features for seamless integration with your existing systems.
Phase Icon 3
3  Phase
Deploy
We expertly manage the UCC rollout, from hardware installation to data migration and user setup.
Phase Icon 4
4  Phase
Operate
We prioritise your success with ongoing support, proactive management, and user training.
Phase Icon 5
5  Phase
Improve
Through user feedback and usage analysis, we identify opportunities to further optimise your UCC solution, maximising its long-term value.

Driving innovation - for your future

In today’s world, digital transformation is the key to success. Actively shape your future with a partner for intelligent solutions. Optimise business processes and create strong customer loyalty with innovative products. Committed employees are the key to top performance. Discover the possibilities with us and promote an inspiring corporate culture through intelligent networking and innovative communication. 

Two young smiling men looking at each other. One man holds a laptop.
Improve Connectivity
Unified Communications

Your teams are working from home, on site and on the go. In this new world of work, we make sure secure, effective collaboration and communication is part of your business as usual.

Discover more
We Communicare
Contact Centre

Improve customer loyalty and satisfaction, and enable a unified experience across your contact channels with the latest contact centre technologies. Whether on-premise, in the cloud or hybrid, we will help you to be more efficient, increase sales, reduce costs, inspire your workforce and also maintain compliance.

Discover more
Two business people standing in server room with laptop and discussing
Connect Smarter, Grow Faster
Enterprise Networks

Make your network infrastructure the backbone of your business and a platform for growth. Partner with Damovo to unlock all aspects of digital business potential, achieving increased scalability and flexibility, which in turn leads to enhanced collaboration and improved customer experience.

Discover more
serious looking young male software engineer looking at his screen. behind him sits a colleague working on two screens
Beyond being compliant
Cybersecurity Solutions

Cybersecurity is far more than being compliant – it must be part of your business strategy. With a comprehensive approach, we identify vulnerabilities and risks across technology, processes, and your workforce. This allows us to offer you recommendations for preventing or mitigating the specific risks you face, maximising your security posture.

Discover more

Who we are

2,600+

Customers

50+ Years

Experience

600+

Employees worldwide

150+ Countries

Supported

Achieving digital success for your business is about more than technology. It’s about challenging assumptions, developing skills, changing attitudes and constantly building for the future. It’s about people. It’s about strategy. For more than 50 years, our role has been to bring technology, people and strategy together to drive businesses forward.

Let's chat! We're here to help.

Do you have questions, ideas or would you like to talk about the requirements for a new project? We will listen to you and find solutions. Contact us today and let’s get started.

Contact us