Be properly equipped for the digital future
Create more time for innovation
Insource or outsource?
Our experts use their extensive experience and knowledge of the industry to perform an analysis of your business. This then forms the basis for making recommendations which will set you up perfectly for the digitally transforming future.
Benefit from a comprehensive consulting approach that includes technology benchmarks, strategy developments, network assessments, security audits and voice readiness checks. We will also advise you on the best procurement and operating model for your organisation.
Any transition project carries risks. However our extensive knowledge and experience of implementation and migration projects helps to minimise these risks.
You can rely on our proven best practice methodologies (including PRINCE2 and ITIL V3) and years of experience implementing complex projects across multiple geographies. Your project is in safe hands with our world class Project Managers and Programme Directors.
We specialise in the provision and support of unified communications & collaboration, contact centres and enterprise network technologies, both on-premise and cloud-based. We not only understand the technology, but also the business processes that best support both the technology and the business.
We implement solutions, expand existing capabilities according to your requirements and integrate the relevant applications for you.
Our team of experts offer speedy and competent support - from registering your service request right through to providing a resolution. Our multilingual Customer Service Centre is available around the clock, 365 days a year, across all service levels.
Key operational centres of excellence are resourced by a network of highly trained and accredited IT professionals across a broad range of technologies – ensuring that you get the best possible service at all times.
Managing the people, processes and technologies within your ICT environment can be time-consuming, complex, expensive, and also detract focus from your core business.
We can take the burden of this away from you with a wide portfolio of managed services that will ensure your ICT estate is being seamlessly managed and supported. Our ability to find the right mix of automation level and standardisation combined with the flexibility of our services, processes and staff is our recipe for success in ensuring outstanding collaboration with your employees, customers and partners.
As your IT service partner our goal is to keep disruptions to a minimum. We will proactively monitor your IT environment and identify potential downtime issues before they become a problem for you and your customers.
As a systems integrator you are expected to deliver increasingly complex services in a single managed offering. The challenge is that it may not be commercially viable to create the capability needed to deliver all of the services your customers want. This is where we can help.
We offer global managed service capability in voice, desktop support, contact centre and enterprise networks. Using our flexible resourcing model and network of accredited partners we can work seamlessly as part of your team to offer your customer a competitive international service delivery model.
Find out how we can help you to support your international customers, drive incremental business outside of your core markets, and improve your value proposition with your customers.
Four Multilingual Network Operations Centres in Germany, Ireland, Poland and Belgium are available 24x7 and manage 1,5 million end points worldwide
94% of all service requests are closed remotely
Ability to support
120+ countries through our global services division
Winners of Cisco’s “Customer Satisfaction Excellence Award” 16 times in a row and received the Cisco award “Solution Innovation Partner of the year 2017”
We have expertise with on premise environments and offer cloud based services. Tailored concepts link both worlds and guarantee a seamless operation.
"Damovo convinced us with their consistent, technologically perfected and future-oriented concept.”
“Damovo provided us with excellent support throughout the entire project. We are looking forward to an increase in the efficiency of our business processes as a result of using new, innovative functionalities. The solution will also help us to highlight our position on the market as a modern, emerging employer.”
“We have been working with Damovo in other areas for more than 20 years and have come to value the company as a highly competent and reliable partner.”