Easy, secure video communication for healthcare teams, patients, and families.
Healthcare providers face barriers like rising costs, communication gaps, and resource limitations, making patient engagement more challenging.
Mitel’s Virtual Care Collaboration Service is an encrypted, download-free telehealth platform that connects healthcare teams, patients, and families.
It enables secure, confidential interactions across devices and locations and patient-centric care. From home care to virtual consultations, it offers the flexibility to meet different healthcare needs.
Built with cloud-first technology, VCCS also supports on-premises and hybrid models. This makes VCCS suitable for both public and private healthcare providers, who are obliged to comply with strict regulations and maintain data sovereignty.
VCCS uses WebRTC technology to deliver secure, high-quality video consultations directly through browsers, eliminating the need for additional software installations and simplifying the user experience.
Designed for seamless integration, VCCS goes beyond e-consultations by connecting with medical devices, enables AR-assisted clinical encounters, streamlines e-consent for trials, and supports expert training programs.
Optimise your patient care with virtual collaboration.
VCCS enables secure communication between patients and healthcare professionals via video, audio, screen sharing, chat, and encrypted file transfers. Built-in encryption ensures that all interactions remain confidential. Additionally, there is no need to download, install, or manage a separate client application.
From proactive and preventative care to triage, inpatient stays, community care and recovery, VCCS helps to manage staff, patients, and resources with an integrated scheduling system.
Medical staff get on-screen overlays with patient history and condition summaries during consultations, providing valuable context for diagnostics and ongoing care.
With patient consent, clinicians can conduct remote exams, record images and notes, and securely upload medical data (e.g., temperature, respiratory rate, blood pressure) to support clinical decision-making.
Virtual Patient Consultation:
E-consultation for improved patient experience.
Digital Patient Connect Service:
Orchestration of IT and application landscape. Intelligent workflows.
Patient Homecare:
Monitoring and alarming for individuals or groups of people.
XR enhanced Patient Care
3D visualisation and simulation of medical procedures and results.
Expert to Expert Service:
Assisted remote triage and surgery.
E-Consent for clinical trials:
Electronic consent and patient-submitted results.
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Further informationImportant maintenance work on our service portal is scheduled for Sunday, 15th September from 8 am – 11 am CEST. This service will be temporarily unavailable. If you have any questions or concerns during this time, please contact our Call Centers.
