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Unified Communications & Collaboration Solutions

Agility is the key to long-term competitiveness in the digital age. Companies in all industries therefore need intelligent communication solutions to strengthen their competitive position. The "Digital Workplace" is recognised as a strategic investment for companies looking for new sources of productivity and innovation.

With Unified Communications and Collaboration (UCC) solutions, you are investing in your employees’ ability to be creative and innovative regardless of location and selected end device.

Unified Communications has the potential to improve and accelerate the workflow in any workplace, encouraging employee engagement and performance.

New solutions not only represent technological advances, but also a paradigm shift in the way people work, which is often accompanied by a change in corporate culture. Maximise potential results by ensuring your corporate culture embraces unified collaboration. We will support you both on the technology journey, and also throughout the cultural transformation process with our Acceptance Management approach.

Manage your smooth transition to the digital workplace

Increase your attractiveness as an employer

Empower your employees to connect safely and work securely from anywhere

Chose applications that deliver a great user experience

Improve your customer experience


Is your company ready for the digital transformation?

Our solution portfolio at a glance:

Communication & Collaboration

Your employees, customers, and suppliers have high expectations when it comes to collaboration. More companies are working and co-operating globally, and the number of employees working from home is constantly increasing. Today, employees and customers expect to be able to communicate flexibly anytime, anywhere. It is therefore even more important for the success of your business that your company is able to collaborate efficiently to promote creativity and innovation.

New UCC solutions that unite telephony, video, chat, collaboration tools and presence management in a single interface will enable your employees to work more efficiently and flexibly, regardless of time or location. Your customers and business partners will benefit from faster response times and enhanced customer service.

Our UCC portfolio focuses on smooth communication and collaboration as well as a consistent user experience. With our know-how as a system integrator, we will also enable you to integrate your legacy systems or existing third-party solutions into this new collaborative world.

Download UCC overview

Business application integration

The integration of UCC tools into existing business processes will enable you to achieve both higher user adoption, and business process optimisation. We will work with you to ensure optimum provision of UCC applications, thereby guaranteeing integration of data directories and connection to industry applications.

Third-party applications (such as customer and supplier management tools) will also have a more intelligent range of functions when communication features are seamlessly integratedThis will positively impact your operational efficiency and the level of service you offer.

With Innovations@Damovo, we go the extra mile and develop applications that better support your business and communication processes. We deal with a wide range of customer requirements and find solutions that often go far beyond the standard portfolio of our partners. As a result we develop innovative and forward-looking solutions tailored precisely to the needs of our respective customers.

Download UCC overview

UCC infrastructure & endpoints

It is essential to have a resilient voice-ready infrastructure in order to take full advantage of the added value that UCC applications can deliver. We will work with you to design and implement a network that will best suit your requirements, and then deliver a superior on-premise, hybrid, or cloud-based UCC solution, including gateways, session border controllers and user endpoints.

Download UCC overview
 

Why are we the right partner for you?

More than 50 years of experience in providing real-time communication solutions

200+ fully trained and highly qualified voice and data network experts

Only ICT provider in Europe that holds the highest level of accreditation with all four leaders in the Gartner UC Magic Quadrant

Awarded as Leader in Digital Workplace of the Future 2019 by ISG

Management of over
1.2 million UCC ports worldwide

Customer Voice

“The employees wouldn’t like to be without Skype for Business now. The communication solution has proved effective, especially in regionally distributed teams. We appreciate the trust-based partnership that we have built up with Damovo over the years. This and the impressive solution were our reasons for choosing Damovo.”

"Damovo was selected based on its innovative, flexible and comprehensive solution as well as the results of reference customer visits. Other important criteria included the considerable technical and professional expertise of the project team, the proposed project organisation and the cost-effectiveness of the proposal."

„Damovo set itself apart by not limiting its advice to information about the technology architecture and its implementation.”

Digitisation is steadily advancing – and it all starts in individual workplaces. But how advanced are workplace improvements in European companies?

 

 


We looked at this and other questions together with the PAC team of analysts. Our Executive Summary outlines the core findings of the study.

Get the Executive Summary free of charge!