Learn more about what matters in video conferencing today, from features and integration to right-sized deployments with Damovo.
Cisco’s AI strategy brings together AgenticOps, the Deep Network Model, and the AI Canvas to redefine IT operations. By combining automation, collaboration, and real-time intelligence, Cisco enables enterprises to manage complex environments efficiently and with full transparency.
At UCX London 2025, AI finally got practical. Real use cases took centre stage. Here’s what we learned about the direction AI is taking in Unified Communication.
AI depends on trustworthy data. But when that data is manipulated, the consequences can be serious. Learn how so-called data poisoning works, common attack methods, and practical steps to reduce your organisation’s exposure.
Not every AI project delivers real business value. Learn how to identify the AI initiatives that truly impact revenue.
BarmeniaGothaer partnered with Damovo to modernise its contact centre. By introducing an AI-powered voicebot from Parloa and the Genesys Cloud platform, the company now handles up to 6,000 calls per day more efficiently. The result: 89% of enquiries routed correctly on the first try, expanded self-service options, and significantly higher customer satisfaction.
The Co-op’s £120m cyber loss highlights that attacks are no longer IT issues but business risks. EU retailers must build resilience across operations, supply chains, and customer channels.
AI can boost enterprise resilience, but it also creates new risks. Find out how leaders can align continuity with DORA, NIS2, and GDPR compliance.
