ICT Services for System Integrators
Damovo is an established European-based, global technology services firm with over 50 years’ experience in the ICT industry. We deliver services on behalf of Systems Integrators, IT Service Providers, and enterprises located around the world.
Our portfolio of global managed and professional service spans a range of technologies including unified communications & collaboration, enterprise networks, contact centre solutions, and cybersecurity solutions.
We have the technical expertise and geographical reach to design, deploy, and maintain complex, large IT infrastructures – no matter where they are located. Damovo has deployed the right mix of processes, systems and people in order to deliver exceptional service to all of our customers.
What Damovo can offer you
Extensive Capability
Damovo has over 50 years’ experience delivering and supporting complex technologies and environments across a wide range of industries.
Single Point of Contact and Accountability
We deliver multi-vendor services across the world. We will take over the support of your customers’ IT infrastructure and provide one point of contact and one point of accountability across the entire global IT estate.
Flexible SLAs
Our range of flexible SLAs will deliver consistency across the world – whether it is a large headquarters in Europe or a small local office in Asia. We can tailor our offering based on the individual needs of your customers.
Global Pricing Structure
We can provide you with one global pricing structure for our services – which allows you to offer your customer a competitive international service delivery model.
Global Project Delivery
Damovo has extensive experience delivering complex projects on a global scale. Our Global Program Management Office defines the appropriate processes, methodologies and governance structure for every project, to ensure the project is delivered on time, on budget, and to the highest possible standards.
Global Support Centres
Damovo’s Network Operations Centres are resourced by highly trained and accredited IT professionals working across a range of technologies who are committed to delivering service excellence.
Scope of Damovo Global Services
Global UC and CX Services
- Voice, contact centre, video and enterprise networks
- Multi-platform, multi-partner, multi-site solutions
- Implementation and support of Cloud solutions
- Managed Take-On of Legacy solution and Transition to Furure State (Cloud or Hybrid)
- Solution design, implementation, maintenance and support
- Global project delivery
Global IT Managed Services
- Desktop managed services
- Remote triage, end user desk side support
- Smart hands and eyes (onsite)
- Onsite workplace services – (PC refresh, desk-side support, and IMACD services)
- Outsourcing staff to Damovo through TUPE/ARD
Enterprise Networks
- Infrastructure as a service
- Wi-Fi design, deployment and management
Why partner with Damovo
Direct presence in 14 countries
Global experience, covering 150+ countries
24/7/365 support and management of end-customer environments
Global managed service capability in voice, desktop management, contact centre and enterprise networks
Technological expertise in multiple UC, CX and network vendor solutions
Proven capability to work with global Systems Integrators and large enterprises
Who trusts us
Driving innovation – for your future
In today’s world, digital transformation is the key to success. Actively shape your future with a partner for intelligent solutions. Optimise business processes and create strong customer loyalty with innovative products. Committed employees are the key to top performance. Discover the possibilities with us and promote an inspiring corporate culture through intelligent networking and innovative communication.
Your teams are working from home, on site and on the go. In this new world of work, we make sure secure, effective collaboration and communication is part of your business as usual.
Improve customer loyalty and satisfaction, and enable a unified experience across your contact channels with the latest contact centre technologies. Whether on-premises, in the cloud or hybrid, we will help you to be more efficient, increase sales, reduce costs, inspire your workforce and also maintain compliance.
Make your network infrastructure the backbone of your business and a platform for growth. Partner with Damovo to unlock all aspects of digital business potential, achieving increased scalability and flexibility, which in turn leads to enhanced collaboration and improved customer experience.
Cybersecurity is far more than being compliant – it must be part of your business strategy. With a comprehensive approach, we identify vulnerabilities and risks across technology, processes, and your workforce. This allows us to offer you recommendations for preventing or mitigating the specific risks you face, maximising your security posture.
Our Technology Partners
For over 50 years, we’ve developed an extensive network of world-class technology partners, enabling us to offer you the best solutions.
Let’s chat! We’re here to help.
Do you have questions, ideas or would you like to talk about the requirements for a new project? We will listen to you and find solutions. Contact us today and let’s get started.
