Reliable IT for Connected Retail

The retail sector is under considerable pressure. Store-level IT must be flawless and allow for the rapid deployment of new services without sacrificing centralised control. Damovo accelerates digital transformation across your entire retail estate. Our portfolio spans everything from core network and IT services to mobile device management, ESL, self-checkout, voice, and video. As a fully managed service provider, we deliver Europe-wide rollouts and the secure operation of complex, distributed IT environments.

Your Benefits

Technical Excellence

Our in-depth IT and network expertise ensures every rollout is executed with precision. Automation, network integration, security and troubleshooting are all provided from a single source.

Scalability

With a central project office, certified project managers and a strong partner network, Damovo manages rollouts with up to around 200 employees working in parallel.

Full Managed Service

Damovo enables a seamless transition from rollout to fully managed service and, if required, also takes over operations, supported by modern cloud management tools.

Who Trusts Us

ServicePlaza is our IT service management solution with an integrated Configuration Management Database (CMDB). It is designed to streamline operations through intuitive self-service portals and automated request handling to support operational processes. For international retailers, this ensures consistent processes, accelerated service delivery, and greater visibility across complex, distributed IT environments.

 

Solutions Designed for the Retail Sector

Damovo designs retail solutions based on individual requirements. Our approach is vendor-agnostic and focused on integrating existing environments as well as new technologies. This allows retailers to build flexible IT landscapes that can evolve over time and across locations.

IT Networks

Damovo plans and operates secure, scalable networks for branch structures. For stable performance, high security and rapid adaptation to digital requirements in retail.

Mobile Devices

Damovo takes care of the life cycle management of mobile devices. From procurement to operation. Centrally controlled, efficiently scalable, suitable for decentralised retail structures.

Europe-wide Rollouts

Damovo implements Europe-wide IT rollouts for retail. From individual branches to thousands of locations. Centrally controlled, automatically implemented, reliably operated.

Electronic Shelf Labeling (ESL)

  • Solutions from various providers, e.g. Hanshow, Solu-M, Imagotag (Vusion)
  • Provision of a rollout and implementation office
  • Cable work
  • Access point installations
  • Dismantling and assembly work on the shelves
  • Binding of price tags with own MDE devices
  • WAN connections

Self Check Out (SCO) Solutions

  • Test support
  • Provision of a rollout and implementation office
  • Installation work in the market
  • Supervision/monitoring
  • Support

WIFI/LAN Rollouts

  • Network expertise for Cisco / Meraki / HPE / Extreme Networks
  • Creation of zero-touch configurations
  • Provision of a rollout and implementation office
  • Provision of an international support hotline
  • WLAN planning (Ekahau)
  • Installation, assembly and commissioning
  • Full managed services
  • Dismantling, deletion and disposal

Telephony Solutions

  • Solutions from various providers such as Cisco, Microsoft, Avaya, Mitel
  • Consulting services
  • Purchase, implementation, 24/7 operation
  • Monitoring
  • Support

Mobile Device Management as a Service

  • Procurement of devices (purchase or rental)
  • Staging of devices (zero touch, certificate-based)
  • Shipping
  • Fully managed service (MobileIron, SOTI, Intune)
  • Webshop for add-ons
  • Disposal including data deletion

Video

  • Consulting and design of customised solutions
  • Procurement of equipment, e.g. Meraki
  • Installation & setup
  • Management
  • Secure data storage

Retail Use Cases

These use cases provide an overview of typical requirements in retail IT and networking. They highlight how modern store IT environments can be designed, rolled out and operated reliably at scale.

Use Case

International Wi-Fi Rollout for Inventory Processes

12/15/2025

Damovo delivered an international Wi-Fi rollout across thousands of retail stores, including hardware procurement, rollout coordination, and a fully managed service. More than 24,000 access points and 14,000 MDE devices are centrally operated. This enabled real-time mobile inventory processes.

Use Case

Meraki as a Service for Retail

12/15/2025

Damovo implemented a standardised Meraki-based network for a large retail environment and now operates it as a fully managed service. Hardware, licences, rollout, and ongoing operations are bundled in a fixed monthly model. Central cloud management replaced complex decentralised configurations across hundreds of stores.

Use Case

Device as a Service for Retail

12/15/2025

Damovo delivered a Device as a Service model for retail MDE devices, covering procurement, zero-touch staging, rollout, replacement, and secure disposal. Devices are fully managed via a central platform at a fixed monthly cost.

Looking for Reliable IT for Connected Retail?

Partner with Damovo to deliver secure, scalable, and customer-focused technology solutions that keep you ahead in a competitive market.