As cybersecurity threats evolve and intensify, staying informed about the latest risks is essential, particularly in critical infrastructure areas such as Unified Communications (UC), Contact Centres (CC), and Enterprise Networks. The ENISA Threat Landscape 2024 report offers deep insights into the most pressing cyber risks affecting these technologies. In this blog post, we’ll explore key findings from the report and their implications for organisations relying on these systems.
Unified Communications (UC) platforms, like Microsoft Teams, Cisco Webex, AudioCodes, and Mitel, offer seamless communication across multiple channels. However, this also increases the potential attack surface, making these platforms targets for various cyber threats.
Contact centres, powered by platforms such as Cisco, Avaya, and Genesys, process vast amounts of customer data, making them attractive targets for cybercriminals.
Enterprise networks, such as those provided by Cisco, Extreme Networks, and Cradlepoint, are essential to business operations but are constantly threatened by sophisticated cyberattacks.
The ENISA Threat Landscape 2024 report provides a detailed analysis of cyber threats across Europe, highlighting the regions most impacted by these attacks. The following statistics focus on countries within Damovo’s customer regions:
Ransomware and Distributed Denial of Service (DDoS) attacks dominate, with 19% of all incidents targeting the finance and public administration sectors. Additionally, 17% of ransomware attacks targeted the manufacturing sector, a key part of the German economy (ENISA, p. 12).
Malware and phishing incidents increased significantly, with the digital infrastructure sector seeing a 25% rise in attacks. The public administration sector was also heavily targeted, representing 10% of phishing incidents (ENISA, p. 15).
Hacktivist attacks rose in these regions, particularly due to geopolitical tensions linked to the Russia-Ukraine conflict. Hacktivist groups, such as NoName057, were responsible for 33% of DDoS attacks on public administration (ENISA, p. 15).
Cybercriminals targeted enterprise networks, with 8% of attacks aimed at the digital infrastructure sector. Vulnerabilities in Cisco and Fortinet devices were frequently exploited to compromise systems (ENISA, p. 11).
Both public administration and healthcare sectors faced significant ransomware threats, with 19% of incidents targeting public services. The healthcare sector, in particular, saw 8% of ransomware attacks, affecting patient care (ENISA, p. 15).
Like the UK, Ireland saw a rise in attacks on the public administration sector, which accounted for 19% of reported incidents. Ransomware and DDoS attacks also targeted the finance and business services sectors (ENISA, p. 12).
The ENISA Threat Landscape 2024 report highlights the pressing cybersecurity challenges facing organisations today, particularly those operating Unified Communications, Contact Centers, and Enterprise Networks.
With threats like ransomware, DDoS, and social engineering on the rise, it is more critical than ever for businesses to prioritise patching, adopt advanced threat detection solutions, and cultivate a culture of cybersecurity awareness.
At Damovo, we are committed to helping our clients navigate these complex challenges through innovative, tailored cybersecurity solutions.
For a more in-depth analysis and recommendations on mitigating these threats, you can access the full ENISA Threat Landscape 2024 report.
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