Shall we meet at CCW in Berlin?
From 25 to 27 February 2025, the leading minds of the contact centre industry will meet in Berlin at CCW 2025, THE international congress fair for innovative customer dialogue. We will be there too – with innovative solutions, exciting presentations and the opportunity to discuss your individual challenges directly with our experts.
Visit us at our booth 3C25 in hall 3 and discover our latest technologies:
- Voicebot solutions from Parloa: Efficient speech dialogue systems for a better customer experience.
- CX solutions from Genesys Cloud CX and Cisco Webex CC: Customised solutions for future-proof customer interactions.
You are also welcome to use our Meeting House (no. 2 in hall 2) for meetings away from the hustle and bustle of the trade fair. Here, for example, we will be happy to demonstrate our Voicebot solution live. Make an appointment with our team today!
👉 Make an appointment with our experts
Our speaker slots at CCW 2025
📅 25 February 2025 | 5:00 pm | Trade Fair Forum Hall 2
Talk by Frank Sinde:
‘Use cases for speech dialogue systems – from DTMF to AI’
Find out how modern speech dialogue systems have made the leap from classic DTMF approaches to AI-supported solutions – and what advantages this means for your customers.
📅 27 February 2025 | 10:00 – 11:30 a.m. | Trade Fair Forum Hall 3
Talk show:
Together with other experts, Frank Sinde will comment on the thesis ‘90% of all companies use AI in first-level support’.
We look forward to welcoming you in person at CCW 2025!
Location: Stand 3C25 in Hall 3, Meeting House No. 2 in Hall 2
Date: 25–27 February 2025