ICT service provider is the only pan-European system integrator with ‘Phone Competency’
Communications provider Zoom has certified Damovo with ‘Phone Competency’ in all its national organisations. This makes the ICT service provider the first and only pan-European systems integrator to hold this certification and Zoom’s highest partnership level, ‘Platinum’. The Phone Competency certification is valid in all pan-European countries where Damovo operates, including the DACH region, Benelux, Poland, Ireland, Sweden and Finland.
‘We are delighted to have received this certification. By working with Zoom, we are now making AI-powered collaboration tools available to pan-European and global companies that place the highest value on security and availability,’
says Sebastian Tietz, Chief Commercial Officer at Damovo. He continues:
‘As a service provider, our focus here is on operating predominantly hybrid systems and managing the corresponding data flows for customers and authorities in regulated markets.’
Steve Rafferty, Head of APAC & EMEA at Zoom, on the certification:
‘We congratulate the team on this special achievement. With Zoom Phone, Damovo is playing a pioneering role in providing innovative cloud telephony solutions. As companies continue to transform their digital work environments, partners like Damovo play a critical role in helping businesses leverage cloud technologies to improve collaboration and productivity across all areas of their organisation.’
Transformation to AI-powered communications infrastructures
Damovo and Zoom entered a strategic partnership in May of this year. The aim of the collaboration is to support companies in modernising their communications infrastructure based on their existing systems.
Tietz: ‘The certification demonstrates the great potential of our collaboration with Zoom. As a Platinum Partner, we can now provide even more targeted support to companies on their journey to modern, AI-enabled communications environments.‘
Till Maass, Head of Vendor and Alliance Management at Damovo, adds: ’Together with Zoom, we offer our customers modern workplace solutions that enable seamless collaboration between hybrid teams and take AI-driven changes into account.‘
The package of AI-supported communication solutions includes, for example, unified communications solutions, innovative contact centre functions and intelligent meeting room configurations. The focus is on integrating the new communication solutions into the existing telephony environment.
As a specialist in unified communications and network integration, Damovo supports its customers worldwide in modernising and transforming their communication and network infrastructure.