Intelligent voice application makes daily care easier for professionals and residents
Damovo for Healthcare offers the voice-activated and AI-based solution ‘SmartCare’ for care facilities to improve the efficiency of care and communication between residents, nursing staff and relatives. The intelligent voice application is based on the ‘Alexa Smart Properties for Senior Living’ platform.
As an internationally active ICT service provider, Damovo helps to make care more effective and improve the quality of life for residents of care facilities such as nursing homes or assisted living.
‘A shortage of skilled workers and the growing pressure to ensure a high quality of care despite increased demands are major challenges for care facilities. The workload is high. The SmartCare solution provides significant relief here, benefiting both care staff and residents,’
says Robert Zeif, Director Sales Healthcare at Damovo.
High quality of care, efficient care operations
With the SmartCare solution, care worker workflows can be automated and routine tasks handled more efficiently. Recurring requests are simplified or even taken over by Alexa technology. This saves time that can be used for individual care and support. Residents, in turn, can more easily perform smaller daily tasks and generally act more independently in their daily lives.
Use is intuitive, especially since many people are already familiar with and have learned how to use the Alexa application. For example, voice commands can be used to control the lights, set an alarm or reminder, turn on the radio, order a drink or call family members.
Since the SmartCare solution is embedded in the Alexa ecosystem, numerous Alexa functions are available. These can be customised to the specific requirements of the care home and the needs of the residents. The solution is GDPR-compliant. All personal data is treated and stored in accordance with the applicable data protection guidelines.
Zeif: ‘Together with Amazon Alexa, Ascom Germany and their partners, we are helping care facilities to ensure a high quality of care while meeting the growing demands on care operations. With SmartCare, we are providing a modern communication platform to create a sustainable care environment. In doing so, technology and humanity go hand in hand.’