Enterprise Networks
Damovo Meraki as a Service
Meraki Network Management by Damovo
Refocus on your core business by letting us manage your Meraki network. DMaaS covers to date basic operation services for example asset management, hardware and release management, monitoring services such as event, incident and problem management and performance services like capacity management. We are committed to further develop DMaaS specifically in the area of Cybersecurity. Our DMaaS, together with the Service Plaza portal, represents an innovative approach to network operation and automation.
Your Benefits
Business Intent Network Management
DMaaS Damovo combines world class IT competence with process automation to run your Meraki networks across the globe efficiently and secure. Manage your service contract with Damovo through our Service Portal Service Plaza, our user-friendly web portal available 24/7. Save time to focus on your business intent.
Simple, Flexible, Transparent
DMaaS is based on a clear and crisp standardised consumption model. With few decisions you can tailor the desired service scope to your agility needs, site by site, network segment by segment. Transparent invoicing is an essential part of the commercial service element provided by our Service Portal.
Best in Breed Technology
DMaaS relies on Cisco Meraki and Cisco Cybersecurity Technology. The use of best in breed technology combined with vendor strength ensures your business continuity and provides you access to meaningful innovations with business impact.
Product Facts
DMaaS consists of 12 Service elements and 4 different element classes: Essential, Advanced, Premier and Superior. They define the quality of our service provided to our customer. Refocus on your core business and let our experts manage your Meraki network.
Service Interface With Financial Transparency
Our web portal, Service Plaza, defines customer interactions and handles commercial management. You benefit from full service cost transparency, including procurement, through Service Plaza.
Service Level Management & Request Fulfilment
We assure that the service scope and level is monitored and reported transparently. This for example includes customer requests such as change requests, which can be entered via Service Plaza 24/7.
Release und Hardware Management
Cisco periodically releases new Meraki firmware updates. We offer enhanced update scenarios and hardware management, providing options for spare part delivery and installation.
Asset and Event Management
Asset data is regularly fetched from the Meraki Dashboard, enhanced, and updated in Service Plaza. We monitor the health, availability, and license events of your Meraki WAN, WLAN, and LAN installations.
Incident and Problem Management
Open tickets are handled by Damovo’s Network Operations Center (NOC), which resolves them to restore network functionality. Unresolved tickets are escalated to Problem Management for timely resolution.
SD-WAN, LAN and WLAN Capacity Management
Periodic reporting discovers and classifies all network applications, providing detailed usage and performance reports via Meraki SD-WAN. It also offers analytics on network topology, usage, and WLAN client behavior.
Our Offering
Network Management
Do you have the resources to give your network the constant attention it needs? Do you have the bandwidth to support your colleagues as they adapt to new ways of working? Our Managed Network Services and Network as a Service (NaaS) offers introduce powerful ways to boost collaboration, productivity and innovation.
Who trusts us
Additional Offering
Network Design & Strategy
Partner with us to create transparent, secure, resilient network architectures that support your strategic objectives, improve operational efficiency and enhance user experience. Our expert teams work with you to create highly tailored network solutions that empower your organisation to achieve its goals.
Network Implementation & Optimisation
As a global systems integrator, we offer flexible implementation teams—central, global, local, or hybrid—ensuring consistent delivery no matter your location. We specialise in on-premises, hybrid, cloud, software-defined infrastructure, with extensive multi-vendor and multi-technology implementation experience.
How we support you
Our consulting and advisory services show you where you are now – and outline the steps needed for transformation.
Our skilled engineers and developers make your strategic vision a reality, with resilient network architectures that align with your business objectives.
We use network-wide policies and software-defined methods to implement your network blueprint, ensuring a smooth and rapid transition to full operation.
Damovo’s network management and predictive monitoring provide seamless performance, robust security, and reliable connectivity.
To ensure your network remains robust, efficient, and up-to-date, we tackle new challenges and optimise configurations for continued excellence.
Driving innovation – for your future
In today’s world, digital transformation is the key to success. Actively shape your future with a partner for intelligent solutions. Optimise business processes and create strong customer loyalty with innovative products. Committed employees are the key to top performance. Discover the possibilities with us and promote an inspiring corporate culture through intelligent networking and innovative communication.
Your teams are working from home, on site and on the go. In this new world of work, we make sure secure, effective collaboration and communication is part of your business as usual.
Improve customer loyalty and satisfaction, and enable a unified experience across your contact channels with the latest contact centre technologies. Whether on-premises, in the cloud or hybrid, we will help you to be more efficient, increase sales, reduce costs, inspire your workforce and also maintain compliance.
Make your network infrastructure the backbone of your business and a platform for growth. Partner with Damovo to unlock all aspects of digital business potential, achieving increased scalability and flexibility, which in turn leads to enhanced collaboration and improved customer experience.
Cybersecurity is far more than being compliant – it must be part of your business strategy. With a comprehensive approach, we identify vulnerabilities and risks across technology, processes, and your workforce. This allows us to offer you recommendations for preventing or mitigating the specific risks you face, maximising your security posture.
Who we are
Achieving digital success for your business is about more than technology. It’s about challenging assumptions, developing skills, changing attitudes and constantly building for the future. It’s about people. It’s about strategy. For more than 50 years, our role has been to bring technology, people and strategy together to drive businesses forward.
Let’s chat! We’re here to help.
Do you have questions, ideas or would you like to talk about the requirements for a new project? We will listen to you and find solutions. Contact us today and let’s get started.
