Device as a Service: From Product Purchase to Lifecycle Management
Hardware procurement, configuration, rollout, updates, support, device return and data wiping. Predictable as a monthly fee.
Who Trusts Us
When mobile devices slow down operations
Mobile device failures stop workflows
When scanners fail, workflows come to a standstill. Stocktakes or order picking take longer, employees switch to manual processes, and errors and lost revenue are the result.
Internal IT resources are stretched
Mobile devices require configuration, updates and support. If there is not enough capacity for this, rollouts and repairs are delayed. The impact hits day-to-day operations directly, not just the IT team.
High investments instead of predictable costs
Buying devices ties up capital and creates unpredictable replacement and upgrade costs. This makes cost planning and flexibility harder, because budgets are impacted at short notice instead of being a predictable ongoing expense.
The solution: availability, relief and predictable costs
High availability, fast replacement devices
We ensure availability through clearly defined replacement processes, spare devices and end-to-end support, so operations can continue.
- Fast replacement instead of downtime
- Standardised devices and clear SLAs
- Fewer failures through professional operations
Lifecycle Management noticeably relieves your IT
Procurement, configuration, rollout, updates, support, data wiping and device return are managed centrally. Your IT no longer has to touch every device and gains time for strategic topics.
- Staging and Zero-Touch Deployment
- Ticket handling and operations
- App and update management
Predictable monthly costs instead of investment spikes
Instead of large one-off investments, you pay a monthly fee. This provides budget control and enables scaling when demand increases or decreases.
- Monthly fee per device
- Scalable by season and demand
- Transparent cost model across the lifecycle
Measured. Managed. Reliable.
MDE Devices in Lifecycle Management
Response Rate within 30 Minutes
SLA Resolution NBD (Next Business Day)
Outsource device operations in a predictable way now
FAQ
Answers to your most important questions. Concise and to the point.
What does “Device as a Service” mean for MDE devices in practice?
Device as a Service (DaaS) means: you do not obtain mobile data capture devices (MDE) as a one-off purchase, but as a fully managed service across the entire lifecycle. From procurement and rollout to operations, replacement, return and disposal.
Why is a good MDE device alone not enough?
Hardware is only part of the solution. Without central management, security gaps, outdated apps, unclear responsibilities and unnecessary downtime can quickly arise. Only professional lifecycle and OS management allows the hardware to deliver its real value.
What services are included in Lifecycle Management?
Our Lifecycle Management covers the complete operation of mobile devices, end-to-end:
- Procurement & device selection
- Staging and pre-configured delivery
- Central device and app management
- Regular OS updates & security patches
- Monitoring & operations
- Device return, certified data wiping and disposal
Which companies and use cases is DaaS suitable for?
DaaS for MDE devices is particularly suitable for companies in logistics, retail, production, warehousing and service that have many devices in use and require stable, low-maintenance operations. Typically from around 100 MDE devices.
What are the advantages of Device as a Service compared to purchase and in-house operation?
With DaaS you benefit from:
- Predictable monthly costs
- Less internal IT effort
- Fast rollout and fast replacement
- Higher device availability
- More security & compliance
What happens to the devices at the end of the contract term?
At the end of the lifecycle, we handle device return, certified data wiping and proper, environmentally compliant disposal. You reduce risks and do not have to worry about processes or documentation.
Outsource device operations in a predictable way
Talk to our experts and get a view on how DaaS can improve availability, reduce IT workload, and make costs predictable across your device lifecycle.
Outsource device operations in a predictable way
Talk to our experts and get a view on how DaaS can improve availability, reduce IT workload, and make costs predictable across your device lifecycle.