This whitepaper, based on a survey of 120 IT leaders, explores the role of Unified Communications in hybrid workplaces. It highlights key trends such as cloud adoption, security challenges, and AI’s impact on communication.
How can your contact centre better meet customer expectations? This whitepaper introduces Optichannel, a strategy focused on optimising the channels customers use most. Find out how this approach can improve customer satisfaction, support your team’s efficiency, and manage costs while building a more reliable contact centre. Download the whitepaper to explore practical insights and steps to get started.
We have analysed key trends shaping the decisions of IT leaders today. From the rise of Hybrid UC to the role of GenAI, get the insights you need to stay ahead in 2025 and beyond.
With technology moving fast, enterprise networks need to keep up. Is your network ready for what’s coming next? Our new whitepaper gives you the facts and insights you need to stay ahead.
How do you protect your organisation against cyber attacks? First, start by getting the basics right: prevention, detection, and response.
Changes to data security regulations across Europe mean firms must invest in cybersecurity technology and skills. Doing so can drive business success if leaders work to a cohesive strategy that aligns security and business needs.
