Unified Communications
Hybrid UCC
Integrate your traditional infrastructure with Cloud UCC
With the shift to a modern hybrid workplace, businesses are looking for UCC solutions to match. We need office, home and mobile workers to be able to communicate & collaborate in real time, with a unified look and feel, regardless of location. Integrating traditional best in class on-prem UCC with cloud solutions can provide the best of both worlds: offering flexibility, scalability, and resilience. Damovo can help you leverage your existing infrastructure while accessing new technologies, at a pace to suit your business.
Your Benefits
Best in Class UCC – Everywhere
Rich voice, video, mobility, and collaboration accessible by all frontline, office and home workers. All with a consistent user experience, across locations and devices.
Phased Pathway to the Cloud
Move to the cloud at a pace that suits your business strategy. Complex enterprises with multiple locations and diverse business functions don’t always suit a uniform big-bang migration to the cloud. A Hybrid approach can ensure continuity as your users adopt new UCC applications.
Cost Efficiency
Retain the value of your legacy on-prem investments and also benefit from cloud UCC without further large capital outlay. Mix and match what stays on-prem, and what moves to an opex cloud subscription, to minimise unnecessary costs.
Control with Flexibility
Retain mission-critical call control on-premises while moving less critical applications to the cloud. Comply with any statutory requirements for security/redundancy for regulated functions, while lighter touch knowledge or service workers move to the cloud.
Retain your Legacy Devices
One of the drivers of a hybrid model is to retain traditional business-critical on-prem UCC devices that are not compatible with pure cloud-based solutions. Devices such as IP or DECT phones, analog devices and gateways, fax machines and paging systems etc. are still important to many business and it can be expensive to find cloud alternatives.
Powerful 3rd Party Integrations
Leverage Cloud integration possibilities via API and 3rd party applications to enhance your UCC capabilities. E.g. connect your contact center solution with MS Teams for a unified UX and increased productivity.
Damovo is your trusted partner for all flavours of Hybrid
Damovo Value-Add
On Prem and Cloud Support
We can ensure all parts of your hybrid infrastructure are supported. From the legacy UCC estate to the integrated cloud solutions from MS, Webex etc. we have the highest accreditation and experience.
Bring your Carrier
We can enable you to extend your carrier relationship to your hybrid solution while also maintaining the flexibility to change contract in the future, ensuring cost efficiency.
Choose your Cloud
Pick the cloud hosting option that best suits your business model. We can support you whether it’s hosting in your own data centre, using the Damovo data centre or hosting via public Azure/AWS Cloud.
Choose your SBC
We can provide a dedicated physical or virtual SBC for enhanced control, or for a cost-effective, scalable but secure and maintenance-free option you can choose our Multi-tenant virtualised platform.
Extended SBC services
Damovo has the specialists to enhance and extend the SBC functionality e.g. to connect Cloud CC voice to your UCC platform, provide call quality monitoring or add redundancy.
Support to suit you
Choose the level of support you need from our range of services – from break and fix, all the way through to fully Managed Services.
24/7 Service DeskExpert Help, Anytime
Incident ManagementProactive Problem Solving
End-to-end Call Quality MonitoringCrystal-Clear Communication
Configuration and Fine-Tuning Security FunctionsUncompromising Security
Change ManagementSmooth Transitions
Release ManagementEffortless Updates
We professionally manage software updates and upgrades for your infrastructure, ensuring a seamless transition to the latest versions for optimal performance and security.
Our Offering
UCC On-Premises
Maintaining complete control over your communication infrastructure? UCC on-premise solutions offer a robust and secure platform designed to seamlessly integrate with your existing systems.
Who trusts us
Additional Offering
UCC Cloud Solutions
Looking to embrace the Cloud Revolution? The move to Cloud-based UCC can be a game-changer, enabling seamless communication across devices and locations, empowering remote teams and improving productivity.
User Adoption
Empowering users, driving success: Our user adoption management programme is the key to unlock the full potential of your IT project.
How we support you
At Damovo, we deliver more than just technology. Our approach ensures your UC solution seamlessly integrates with your existing infrastructure, empowers your workforce, and delivers lasting value.
We partner with you to understand your communication challenges and goals. This ensures a UCC solution tailored to your business.
Our experts create a customised UCC blueprint, selecting the optimal tools and features for seamless integration with your existing systems.
We expertly manage the UCC rollout, from hardware installation to data migration and user setup.
We prioritise your success with ongoing support, proactive management, and user training.
Through user feedback and usage analysis, we identify opportunities to further optimise your UCC solution, maximising its long-term value.
Driving innovation – for your future
In today’s world, digital transformation is the key to success. Actively shape your future with a partner for intelligent solutions. Optimise business processes and create strong customer loyalty with innovative products. Committed employees are the key to top performance. Discover the possibilities with us and promote an inspiring corporate culture through intelligent networking and innovative communication.
Your teams are working from home, on site and on the go. In this new world of work, we make sure secure, effective collaboration and communication is part of your business as usual.
Improve customer loyalty and satisfaction, and enable a unified experience across your contact channels with the latest contact centre technologies. Whether on-premises, in the cloud or hybrid, we will help you to be more efficient, increase sales, reduce costs, inspire your workforce and also maintain compliance.
Make your network infrastructure the backbone of your business and a platform for growth. Partner with Damovo to unlock all aspects of digital business potential, achieving increased scalability and flexibility, which in turn leads to enhanced collaboration and improved customer experience.
Cybersecurity is far more than being compliant – it must be part of your business strategy. With a comprehensive approach, we identify vulnerabilities and risks across technology, processes, and your workforce. This allows us to offer you recommendations for preventing or mitigating the specific risks you face, maximising your security posture.
Who we are
Achieving digital success for your business is about more than technology. It’s about challenging assumptions, developing skills, changing attitudes and constantly building for the future. It’s about people. It’s about strategy. For more than 50 years, our role has been to bring technology, people and strategy together to drive businesses forward.
Let’s chat! We’re here to help.
Do you have questions, ideas or would you like to talk about the requirements for a new project? We will listen to you and find solutions. Contact us today and let’s get started.
