Unified Communications

Phase 2: Launch & Support

A Roadmap to Success in 3 Phases

Your organisation and your people are unique – which means the user adoption programme we create will be too. We draw on multiple, proven and effective approaches to get your teams collaborating confidently, whether they’re working from home, the office – or a hybrid of both.
Our programme equips your team for success in three distinct phases: Prepare & Onboard, Launch & Support and Sustain & Optimise.

Your Benefits

Faster User Adoption

Engaging activities accelerate user familiarity and confidence with the new technology.

Reduced Onboarding Friction

Dedicated support minimises frustration and ensures a smooth learning curve for users.

Empowered Users

Resources like discussion forums and learning materials promote independent learning and knowledge sharing.

Seamless Go-Live and Ongoing Guidance

During the launch phase, we prioritise creating a smooth and engaging user experience. Engaging activities like workshops or demos help build familiarity and excitement for the new technology. We provide hands-on guidance throughout the implementation process, ensuring your team feels supported and equipped to navigate the change.

Phase 2: Launch & Support

Events

We host awareness-raising events to keep everyone informed and engaged throughout the implementation process.

Roadshows & Virtual Roadshows

Showcase the “new world of work” in action through practical demonstrations in physical and virtual environments using our gamification tool Gather.

Discussion Forums

Provide dedicated platforms for users to ask questions and share experiences, facilitating peer-to-peer learning and early issue identification.

Videos & Gamification

Leverage engaging animated videos and interactive elements to raise awareness, train staff, and make learning more enjoyable.

Floorwalker

We offer intensive, on-site support to guide team members through the initial go-live period, ensuring a smooth transition.

User Experience Portal

We provide access to tailored training resources and process guides to facilitate self-paced learning.

Who trusts us

How we support you

At Damovo, we deliver more than just technology. Our approach ensures your UC solution seamlessly integrates with your existing infrastructure, empowers your workforce, and delivers lasting value.

1  Phase
Understand & Consult

We partner with you to understand your communication challenges and goals. This ensures a UCC solution tailored to your business.

2  Phase
Design

Our experts create a customised UCC blueprint, selecting the optimal tools and features for seamless integration with your existing systems.

3  Phase
Deploy

We expertly manage the UCC rollout, from hardware installation to data migration and user setup.

4  Phase
Operate

We prioritise your success with ongoing support, proactive management, and user training.

5  Phase
Improve

Through user feedback and usage analysis, we identify opportunities to further optimise your UCC solution, maximising its long-term value.

Driving innovation – for your future

In today’s world, digital transformation is the key to success. Actively shape your future with a partner for intelligent solutions. Optimise business processes and create strong customer loyalty with innovative products. Committed employees are the key to top performance. Discover the possibilities with us and promote an inspiring corporate culture through intelligent networking and innovative communication.

Improve Connectivity
Unified Communications

Your teams are working from home, on site and on the go. In this new world of work, we make sure secure, effective collaboration and communication is part of your business as usual.

We Communicate
Contact Centre

Improve customer loyalty and satisfaction, and enable a unified experience across your contact channels with the latest contact centre technologies. Whether on-premises, in the cloud or hybrid, we will help you to be more efficient, increase sales, reduce costs, inspire your workforce and also maintain compliance.

Connect Smarter, Grow Faster
Enterprise Networks

Make your network infrastructure the backbone of your business and a platform for growth. Partner with Damovo to unlock all aspects of digital business potential, achieving increased scalability and flexibility, which in turn leads to enhanced collaboration and improved customer experience.

Beyond being compliant
Cybersecurity Solutions

Cybersecurity is far more than being compliant – it must be part of your business strategy. With a comprehensive approach, we identify vulnerabilities and risks across technology, processes, and your workforce. This allows us to offer you recommendations for preventing or mitigating the specific risks you face, maximising your security posture.

2,600+
Customers
50+ Years
Experience
600+
Employees worldwide
150+ Countries
Supported

Achieving digital success for your business is about more than technology. It’s about challenging assumptions, developing skills, changing attitudes and constantly building for the future. It’s about people. It’s about strategy. For more than 50 years, our role has been to bring technology, people and strategy together to drive businesses forward.

Let’s chat! We’re here to help.

Do you have questions, ideas or would you like to talk about the requirements for a new project? We will listen to you and find solutions. Contact us today and let’s get started.