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[Live Webinar] Take your Microsoft Teams to the next level with Contact Center integration

Are you using some elements of Microsoft Teams in your business? Did you know that Teams is no longer just a workplace collaboration tool? It can also be utilised as a complete customer facing solution – removing the need for a separate contact centre solution.

Join our webinar to hear how you can take Teams to the next level by:

  • Adding native contact centre capabilities including graphical IVR, skills based routing, call transfer, call recording, real-time and historical reporting, wall boards and CRM integration
  • Seamlessly connecting your back office and customer facing employees
  • Equipping your agents, no matter where they are located, with the tools they need to provide the best possible customer experience

During the webinar our partner Contactcenter4ALL will demonstrate their solution CC4Teams – a fully Microsoft certified native omnichannel solution.

Register today and learn how you can boost your CX with Microsoft Teams:

Date: Tuesday 15th December 2020

Time: 10.00 am CET